VRAB's 2025-26 Departmental results report: At a glance
This departmental results report details the VRAB’s actual accomplishments against the plans, priorities and expected results outlined in its 2025-26 Departmental Plan.
These results align with the priorities outlined in the May 21, 2025, mandate letter from the Prime Minister, as well as with VRAB’s vision, mission, raison d’être and operating context.
Key priorities
VRAB identified the following key priorities for 2025-26:
- Access to Justice
- Productivity
- Innovation
- People
Highlights
In 2025-26, the Board made progress in advancing its priorities and improving services to Veterans and their families. Key achievements included:
- Increasing hearing and decision-making capacity through process improvements, streamlined adjudication approaches, and digital modernization, improving the timeliness of hearings and decisions for Veterans and their families.
- Strengthening the quality and consistency of decision-making through specialized training, interpretation guidance, stakeholder engagement, and initiatives that enhanced understanding of the Veteran community and the issues affecting those it serves.
- Investing in a skilled, inclusive, and adaptable workforce through learning and development, leadership growth, accessibility initiatives, and opportunities to deepen employees’ understanding of the Veteran experience.
Total actual spending (including internal services): $22,390,218
Total full-time equivalent staff (including internal services): 171
For detailed information on VRAB’s total spending and human resources, read the Spending and human resources section of this report.
Summary of results
The following provides a summary of the results the department achieved in 2025-26 under its “core responsibility” (its main areas of activity).
Core responsibility: Appeals
Actual spending: $22,390,218
Actual human resources: 171
Everything the Board does under its core responsibility aims to provide Veterans and their families with high-quality, timely hearings and decisions. In 2025-26, the Board focused on the following priorities to achieve these results:
- Ensuring hearings and decisions are accessible to all in a timely manner;
- Delivering high-quality and effective hearings;
- Maintaining a culture of innovation and continuous improvement; and
- Fostering a healthy and safe workplace that considers diversity and inclusion.
For more information on VRAB’s activities related to Appeals, read the “Results: What we achieved” section of this report.