Informal Adjudication Process

The Veterans Review and Appeal Board (the Board) is committed to providing fair and timely decisions on reviews and appeals of disability claims by Veterans, Canadian Armed Forces, Royal Canadian Mounted Police Members, and their families. 

Claims that come before the Board are varied in nature and complexity. To create greater access to justice and accelerate the timeframe in which a case is heard and a decision issued, the Board, with the Bureau of Pensions Advocates, has developed an Informal Adjudication Process (IAP). 

The IAP reduces the amount of time it takes to process less complex claims, those with narrow issues and predictable outcomes.  

Participation in the process requires the Veteran to be assisted by the Bureau of Pensions Advocates (BPA) or a private representative. IAP is conducted via written submission, before one Board Member, with the Veteran’s consent. If the claim does not meet the requirements for an IAP, it will be referred back to the Bureau of Pensions Advocates for a full hearing.  

How to submit your case for an Informal Adjudication Process  

Visit our ‘How to Apply to the Board’ section to learn more about free legal representation offered through the BPA, as well as information regarding private representation. Your representative will guide you through the process and advise you on whether your case is eligible for IAP.